Question 1

What is Biashara Bot?

Accepted Answer

Biashara Bot is a complete business management platform built for African merchants. Run a POS, manage inventory, sell online, accept M-Pesa & card payments, manage customers and staff, and get AI-powered insights — all from one dashboard.

Question 2

Who is Biashara Bot for?

Accepted Answer

Any business owner selling physical products in Kenya and East Africa. We support supermarkets, pharmacies, clothing boutiques, electronics shops, hardware stores, bakeries, liquor stores, and more.

Question 3

How do I accept payments with Biashara Bot?

Accepted Answer

We support M-Pesa STK Push (routed directly to your bank account), Paystack (Visa, Mastercard, bank transfer, mobile money), and cash. Payments land in your account — no middlemen, no waiting.

Question 4

Is there a free trial?

Accepted Answer

Yes. Every new merchant gets 14 days free — no M-Pesa, no card, nothing to pay upfront. Explore the POS, online store, inventory, and all features before you commit to a plan.

Question 5

Can I use Biashara Bot on my phone?

Accepted Answer

Yes. The dashboard, POS, and storefront are fully responsive and work in any modern mobile browser. Check orders, update stock, and process sales on the go — straight from your phone.

Question 6

How does WhatsApp shopping work in Kenya?

Accepted Answer

Customers message your store on WhatsApp and the AI bot handles product search, adds items to cart, and guides them through M-Pesa checkout — no app download needed. BiasharaBot is Kenya's leading WhatsApp bot for small businesses, with a shared number on Growth plan and a dedicated number on Pro.

Question 7

What makes Biashara Bot different from other business tools?

Accepted Answer

Biashara Bot is purpose-built for African businesses. M-Pesa is a first-class feature (not a plugin), store types match local commerce (pharmacy, supermarket, liquor store), and you get a WhatsApp bot Kenya businesses can use — AI-powered, no coding required. Add multi-store management, staff roles, and a full audit trail — no generic tool comes close.